Start a Return
This is the fastest way to start a return, exchange or cancellation with LOPIS. Tell us which order and which item, and we will send you the authorization and the return address by email.
Good to Know
- Returns are accepted within 90 days of delivery; items must be unused, in original packaging, with tags and accessories.
- Cancellations are free before the order ships.
- Returns are free — we cover return shipping. Damaged, defective or wrong items are always our responsibility — attach photos below.
- Do not ship anything until you receive our authorization email with the return address (7034 Strathmore Street, Apt 308, Chevy Chase, MD 20815, United States).
- Refunds are issued 5–10 business days after we receive and inspect the item, to the original payment method.
Request Form
What Happens Next
within 2 business days you will receive our email confirming whether the request is approved and, for returns, the return address and authorization number to include in the parcel. Ship the item with tracking and keep proof of postage. Once we receive and check it, the refund is processed 5–10 business days after we receive and inspect the item to the original payment method; cancelled orders are refunded within 7 business days.
Prefer to Talk to Us?
If you would rather not use the form, write to contact@lopiswear.com with your order number; we handle requests Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time (ET)).
Form updated September 24, 2026.