Privacy policy

Privacy Policy

In accordance with applicable US Federal Trade Commission (FTC) regulations, Maryland Consumer Protection Act (MCPA), Md. Code Ann., Com. Law §§ 13-101 et seq., and California Consumer Privacy Act (CCPA) for California residents.

1. Data Controller

Owner: Grady Squire Wilson, operating as LOPIS
Address: 7034 Strathmore Street, Apt 308, Chevy Chase, MD 20815
Email: contact@lopiswear.com
Website: lopiswear.com

2. Data We Collect

When you place an order or interact with our website, we may collect the following personal data:

Identification and contact: full name, email address, phone number (if provided), billing and shipping address.
Transaction: order details, purchased items, payment method type (we do not store full card numbers).
Navigation: IP address, browser type, pages visited, time spent on each page, referring URLs.
Cookies and trackers: session cookies, analytics cookies, and third-party tracking pixels. See our Cookie Policy for details.

3. Purpose of Processing

Your personal data is used solely for the following purposes:

Processing and fulfilling your orders, including shipment and delivery management.
Communicating with you about your order status, shipping updates, and support requests.
Fraud prevention and transaction security.
Website analytics and performance improvement (aggregated, anonymized data).
Compliance with applicable legal obligations.

We do not use your personal data for profiling, automated decision-making, or behavioral advertising without your explicit consent.

4. Legal Basis for Processing

Contract performance: processing necessary to fulfill your purchase contract.
Legitimate interest: fraud prevention and website security.
Legal obligation: compliance with applicable laws and regulations.
Consent: for optional cookies and marketing communications, where you have explicitly opted in.

5. Data Sharing

LOPIS does not sell, rent, or trade your personal data to third parties. We share data only with:

Shopify Inc. — our e-commerce platform and payment processor (PCI DSS compliant).
Shipping carriers (USPS, UPS, FedEx, or similar) — name and delivery address only, for order fulfillment.
ParcelPanel — order tracking service. Tracking data is shared to provide shipment status updates (see lopiswear.com/apps/parcelpanel).
Analytics providers (e.g., Google Analytics) — aggregated, anonymized browsing data for website performance analysis.

All third-party service providers are contractually required to process your data only as necessary and in accordance with applicable privacy laws.

6. Data Retention

Personal data collected for order processing is retained for a maximum of 5 years from the date of the transaction, or as required by applicable law. Navigation and analytics data are retained for a maximum of 26 months. After these periods, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access: request a copy of the personal data we hold about you.
Right to correction: request correction of inaccurate or incomplete data.
Right to deletion: request deletion of your personal data, subject to legal obligations.
Right to restriction: request that we limit how we use your data in certain circumstances.
Right to object: object to processing based on our legitimate interests.
Right to data portability: request your data in a structured, machine-readable format.

California residents (CCPA): You have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. LOPIS does not sell personal information.

To exercise any of these rights, please contact us at contact@lopiswear.com. We will respond within 30 calendar days.

8. Data Security

LOPIS implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Payment processing is handled exclusively by Shopify Payments, which complies with PCI DSS Level 1 standards. We never store full payment card details.

9. Cookies

Our website uses cookies and similar tracking technologies. For full details on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Changes to This Policy

LOPIS reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after any such changes constitutes your acceptance of the updated policy.