Contact information
Contact Information
We're here to help. Whether you have a question about your order, need assistance with a return, or simply want to know more about LOPIS, our team is ready to assist you.
Customer Support
- Email: contact@lopiswear.com
- Response time: We aim to respond to all inquiries within 1 to 2 business days (Monday through Friday, Eastern Time).
Business Information
- Brand: LOPIS
- Legal owner: Grady Squire Wilson, operating as LOPIS
- Business address: 7034 Strathmore Street, Apt 308, Chevy Chase, MD 20815, United States
- Website: lopiswear.com
Order Tracking
You can track your order in real time at lopiswear.com/apps/parcelpanel using the tracking number provided in your shipping confirmation email.
How to Reach Us
Please include the following in your message so we can assist you as quickly as possible:
- Your full name
- Your order number (found in your confirmation email)
- A clear description of your question or issue
- Photos or videos if your inquiry relates to a product condition or defect
Returns and Refunds
To initiate a return or exchange, please contact us at contact@lopiswear.com with your order number. All returns are subject to our Returns & Refunds Policy. We offer a 90-day return window from the date of delivery.