Contact information
Contact Information
We are here to help before, during and after your purchase. Below are all the ways to reach LOPIS, our business details, and what to expect when you contact us.
1. Ways to Contact Us
Choose whichever channel suits you: email contact@lopiswear.com; phone +1 (227) 301-6965; the contact form linked in our footer; or the return form for returns, exchanges and cancellations. You can also write to us at LOPIS, 7034 Strathmore Street, Apt 308, Chevy Chase, MD 20815, United States. Quoting your order number lets us find your purchase immediately.
2. Who You Are Dealing With
- Store: LOPIS — lopiswear.com
- Legal owner: Grady Squire Wilson (an individual seller)
- Business address: 7034 Strathmore Street, Apt 308, Chevy Chase, MD 20815, United States
- Activity: online retail of luxury menswear
- Charges appear on your card statement as: LOPISWEAR.COM
3. Support Hours and Response Times
We answer Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time (ET)). Expect a reply within 2 business days — often sooner. Automated order confirmations, shipping updates and tracking links go out around the clock.
4. Formal Complaints
We take complaints seriously. Write to contact@lopiswear.com (subject "Complaint") or use the contact form; you will get an acknowledgement within 2 business days and a substantive answer within 10. Should we fail to resolve the matter, you keep the right to raise it with the Maryland Attorney General's consumer protection office, the FTC, or your state's consumer agency.
5. Accessibility
We want everyone to be able to shop with us. If you have difficulty using any part of lopiswear.com because of a disability, contact us at contact@lopiswear.com or +1 (227) 301-6965 and we will help you complete your purchase or find the information you need, and use your feedback to improve the Site.
Last updated: November 3, 2026.